_________________________________________________________________________________
1/21/10: "Shipment received yesterday in perfect condition as always. Thank you again for your wonderful service and I look forward to ordering from you again in the future. Regards - Jon"
Jon - Edmonds, WA
1/21/09: "The package arrived on January 20, 2009 in great shape. I thank you for the excellent customer service, and look forward to future business with you."
Paul M. - Kansas City
9/09/08: "I just had to send you a THANK YOU! The humidor is so awesome - it took my breath away! Thank you so much for your assistance & great communication, as always a pleasure doing business with you. Many Thanks.
Toni A.
7/05/08: "Got the smokes on Monday - thanks. This was very convenient and the cigars are good. You can expect many orders from our group. Thanks."
Barry K. - Toronto, ON
7/01/08: "You guys are the best, thanks for everything, will order again in the hopefully near future. It all depends on how adept I am at dodging the old lady."
Kevin M
6/19/08: "Order was delivered on Monday, June 16th...great job very quick delivery...Cigars packed nicely...very fresh...another great job. I will order again and pass out your website info to friends...price reasonable per stick...I like the ability to try a 5-pack before I order a box. Thanks. "
Chris M.
6/16/08: "Guys, I know you probably do a lot of business and don't remember all of your customers, however you really took great care of me whikle i was in Afghanistan. I would like to send you an American Flag that I flew while I was in Afghanistan. If you recall I was the Blackhawk pilot who called and we talked about the Cuban cigars. This was prior to my deployment and then anytime I ordered you always made sure I received my order in Afghanistan. I just really would like to say thanks. Please let me know if can send you that flag along with a certification. Thanks again!"
Chad
4/23/08: "Hi there. Just a note to let you know I received my order this morning . Â Everything is in good order. I smoked me one of those little fellers when I got home. It was awesome!"
Glen B.
3/19/08: "Just a quick note to thank you for my latest order. In a couple of days I'll be putting in a new order. I'm really pleased how this is working out. Thanks again"
Clive - Saanichton, BC, Canada
2/06/08: "I have received the order in perfect condition and on time as promised. I am a first time customer and am very pleased with your service. Thank you. "
Charles C - San Jose, CA
2/05/08: "I have just recieved my order. It's in perfect shape. Thank you!"
Charles L.
2/2/08: "Thanks for your prompt reply.
If only all sites were as trustworthy as yours."
Dion C. - Greece
1/09/08: "Thank you very much, the package arrived at my house today, I've just got to say - super delivery time. Excellent packing, much appreciated. Until next time, Johan"
Johan - Gagnef, Sweden
1/04/08: "You've EARNED my loyalty with this kind of superior service, and you can forward this to your boss with my permission! Thanks again".
Robbie
12/30/07: "Mike, Thanks for the great service this past year. Greatly appreciated!"
Jeff - Kansas City
12/28/07: "Got the cigars okay. Very pleased. They were very well packaged – I was pleasantly surprised and pleased to see that each box/selection was individually sealed in it’s own air tight plastic bag/packaging, helping with the very unknown temps/humidity that they may have encountered on their trip to me. They are all now sitting in my humi getting ready to be smoked after a nice aging. You can feel free to add me to your list of very happy customers. I will definitely be using your services again in the near future. Thanks again, and happy New Year. Cheers!
Keith D.
12/14/07: "Hello dear aficionados, I received everything and am pleased, just in time for X-mas. Happy Holidays to you all.
Gilbert F. -
Laurent, France
12/12/07: "Thanks guys. I must say that your selection of cigars is outstanding. Regards. Steve."
Steve C.
9/16/07: "Thanks for the order guys. It arrived yesterday and I had one of the CAO Extreme cigars; pretty tasty. Thanks for the 3 free cigars.  I’ll be ordering again soon"
Adam - Fergus, ON
8/25/07: "I just wanted to thank Mike again for the amazing service that he gives his customers. It seems that good customer service is sometimes hard to come by these days, but not with you guys - I have called to speak to Mike on a few occasions for recommendations and other questions and have always been extremely pleased with the service. I would recommend this site to anyone and enjoy doing business with you. Keep up the great work!"
Michael - Ontario, Canada
8/09/07: "Hi Guys, I received my cigars Friday, and they are quite excellent. And thank you for the extra cigars! Cheers."
Donald - South Korea
8/03/07:
"As always, your customer service is outstanding, and is
the number one reason why I love to do business with you.
I always recommend your website to my cigar smoking friends.
Thanks again!"
Clifton B. - Maryland
7/12/07:
"Hi, once again I would like to thank you. I am very impressed
with your customer service, and I believe you're going above
and beyond any expectations one could have. Cannot wait
for my next order of cigars. Yours Truly, Mark."
Mark B. - Tecumseh, ON
7/09/07:
"Guys, recieved the cigars on 7/7/7 to my door! Great service!
Great prices and great cigars! My recomendations to all
of my cigar mates! Thanks again."
Nick - Australia
7/07/07:
"Thank you. Recieved the order yesterday. Impressed as always."
Thomas O. - Peoria, AZ
7/06/07:
"Thanks for your speedy response and for your great customer
service! We will be doing business again, and I'll refer
you to all my cigar smoking friends!"
Nick D. - Oakville, ON
7/05/07:
"I wish more cigar sites were like yours. Very well laid
out, and the pics and ratings on each cigar are great."
Tony A. - Charlotte, NC
7/01/07:
"Very pleased with the cigars I've purchased in the past
from you guys. Keep up the good work."
Grant M. - Alberta
6/28/07:
"Good morning guys. I recieved my cigars yesterday, in good
order. Thank you for a wonderfully smooth service. Looking
forward to continued business with you in the future"
A.O. - Mississauga, ON
6/27/07:
"I just wanted to thank you for processing my order without
any hassles as some of your competitors inflict upon their
clients. You are my new and sole purveyor and I most definately
look forward to doing more business with you in the near
future. I just wanted to THANK YOU."
Kevin M.
6/18/07:
"Just letting you know I received my cigars in perfect condition,
slid the box open and can't wait to dive in. Thanks for
answering my many questions about authenticity and delivery
methods. Will be definately dealing with you again. Thanks
again."
J.P.
4/1/07:
"I've been using Absolute Cigars exclusively for years because
of the high level of service, the range of cigars available
and the friendly staff. A real pleasure"
Michel S - Ontario
3/22/07:
"I make a big purchase every year for humidors, Cohiba clothing
and cigar accessories as gifts for friends and relatives.
Great prices, fast service!"
Jibaro - Miami, FL
2/28/07:
"Mike, I appreciate all you have done. Thank you for being
willing to communicate with me as I have so many questions.
Your attention to the service of your customers has been
impressive"
Jeff S. - Richardson, TX
1/31/07: "Thank you for responding so quickly. I really respect the
customer service Absolutecigars.com have shown me in the past
and the care for your customers you show me now. Thank you."
Jason P. - Williams Lake, BC
11/16/06: "Thank you guys. I received my order, it's perfect. The Arturo
Fuente Chateau Cuban Belicosos are the best cigar I've ordered from you so far. Have a good day. You're doing
a great job!"
Renee - Canada
11/16/06: "Again, need to say thanks for the great service. Just received
my latest order, a box of Cuaba's and they look great. Packing
as always was top notch. You guys are awesome."
Randal - Fresno, CA
11/01/06: "Hello! My cigars have been delivered in perfect condition,
I am very satisfied, so I have recommended your site to a
friend, I guess he has already ordered some cigars. The winter
has already arrived here in the north of Sweden, yesterday
I helped my friend install a new heating system into his house.
We enyoyed a cigar after a day of hard work, outside temperature
11 degrees celsius (below zero). Best Regards."
Magnus - Lulea, Sweden
10/28/06: "Mike, Thanks again and please pass on my compliments to your
employees. they spotted a duplicate order I made by mistake
and called me. Even though I would have been prepared to pay
for it, as it was my error. Your company caught the mistake
and made the necessary corrections. I feel safe dealing with
you guys. Thanks!. Randal "
Randal - Fresno, CA
10/26/06: "Another on time delivery 5 days to the "Front Door"...great
service. I usually buy/share a box with friends however, I
hated to give up the Diplomatico's No 2's, great dark
color, perfect construction, just wonderful ! A very satisfied
repeat customer !"
Mitch - Chicago, IL
10/14/06: "The cigars arrived and you're advice was right about them
smoking and looking a lot better than the Guantanamera cigars.
Thanks for the great service."
Richard - Jemenez Pueblo
10/10/06: "I wanted to let you know that my package arrived yesterday
in pristine condition, and I also wanted to thank you for
your courtesy and efficiency in the processing of my request.
Thanks so much for the great service."
Rodger G.
10/05/06:
"Thanks once again for fine service. Cigars arrived in perfect
condition. I continue to sing your praises. Regards."
John S. - Flemington, NJ
08/26/06: "Mike - order arrived today!!! Thank you so much for the ultra-fast
shipping and the extras you threw in! Also, wasn't expecting
the free issue of Smoke magazine! Thanks again, I'm
gonna be a regular customer from now on :)"
Michael - Ontario, Canada
08/24/06: "Hiya! My order arrived today, safe 'n sound! Much obliged.
Once again, I'm super impressed with the service you guys
provide, I'll definetely be buying from you again! Thanx a
mil! "
Abraam - BC, Canada
07/29/06: "I received my order of Don Tomas cigars yesterday
and the first one was terrific (and quite relaxing). The included
magazine was an unexpected bonus. A further bonus was the
cigars I got were reviewed in the magazine. Your prices cannot
be beat here in Canada and you will hear from me again."
Jason - North York, ON, Canada
07/14/06: "You guys are fantastic! I just wanted to write and say, that
this is my 2nd order, and I am still dumbfounded that you
sell these cigars at these low prices. just received a box
of Partagas Serie P #2 and this is the first box out
of all the Cuban cigars I've purchased, that the first cigar
was perfect, I have purchased many boxes of cuban cigars from
other places and have always opened them and smoked one, but
this is the first time the cigar was perfect fresh out of
the box! I cant tell you how happy I am that I found your
site. Keep up the great work, your loyal customer for ever!
thank you. "
Brian W - PA
06/16/06: "Incredible! The Montecristo No. 4 was everything I
expected a Cuban to be. This was my first Cuban cigar which I got in your petit corona sampler and it was just taste
bud blowing delicious. I've smoked every cigar made on the
market and until now didn't realize what I've been missing.
So glad to have taken the chance with you guys at AbsoluteCigars.
Mahalo!"
"Dr. Campbell"
06/04/06: "I am absolutely impressed with you're professional service
and the way my package was cared for It was delivered exactly
in the time frame that you promised. You're phone service
is without a doubt one of the best that I ever heard. It is
refreshing in this day and age to have such a high quality
service. Please keep up the good work and already about 10
of my friends now know about you're service. Finally I can
enjoy a fantastic cigar at a reasonable price. Thanks Again
"
Gerard L. - Canada
6/01/06: "Hi Mike! Just a quick note to say "Thanks!" The humidor arrived in perfect condition and in plenty of time to allow
me to present the gift to my friend before his assignment
as a newly-ordained priest. God is truly in the details given
how quickly this happened. You folks are truly dedicated to
superb custormer service and then some! I appreciate your
dilligent efforts in my behalf. Feel free to use this note
on your testimonials page. I'd like everyone to know that
true customer service is not passe, at least where your company
is concerned. How refreshing! "
Michael C. - Tyngsboro, MA
5/20/06: "I wanted to let you know that I got the cigars today and
I am as impressed with the service as I am of the quality
of the cigars. Four days to get to Dallas is just amazing!!
And what can I say about the cigars except they are
everything I expected and more.. Thanks Again and I will be
a lifetime customer."
Scott - Irving, TX
1/26/06: "Gentlemen! The package arrived today much sooner than expected.
Service and product were absolutely perfect. You can be assured
of future orders. Thank you very much! "
"BBMT" - Chicago, IL
1/15/06: "Hello Folks, I just wanted to thank you for my great experience
with your company. The service and product were fantastic
(Romeo y Julieta petite coronas) and I got the order
in 6 days from Geneva!!WOW!!!! I will become a regular customer
from now on. Thanks"
"CigarloverCT"
12/29/05: "Hi Mike, I guess I jumped the gun a day too soon. The day
after I sent an email to you concerning my order, the cigars
came in! I really appreciate the personal email from you.
It really meant a lot to me. I am very satisfied with the
cigars I bought and you bet I'll be ordering from you guys
again real soon! I'm eye-balling on ordering the Romeo
Y Julieta Limited Editions...maybe they'd be on special
sale soon?? I can't thank you guys enough for your understanding
and personal attention. I am a happy customer! John "
John H. - Newport Beach, CA
12/13/05: "You bowled me over with your service"
John S. - Downers Grove, IL
11/17/05: "Thanks very much Mike. The package arrived today. These smokes
are a gift for someone who has helped me rebuild my life after
loosing almost everything in Hurricane Katrina. You have one
happy smoker! I'll be ordering more from you. Additionally,
will pass the word about your service. Thanks again."
Mike D. - New Orleans, LA
11/02/05: "Thanks Guys. I greatly appreciate the service I'm getting
from you and thanks for the freebie throw-ins. I will post
reviews on them right away."
Joey R. - Canada
10/15/05: "Thank you very much for all your help. I received the shipment
and it is in perfect condition. Thanks again! I will place
another order soon."
Carlos P. - Miami, FL
09/21/05: "The cigars arrived today in great shape. The timing was excellent
and they seemed to have made the journey in very good condition.
Thanks again for doing exactly what you promised. We look
forward to our first smoke very soon!"
Steve - Corpus Christi, TX
09/20/05: "I received the cigars yesterday, just four business days
from my order, that's great. The cigars were in perfect shape!
Great doing business with you, expect more in the near future"
Mitchell - Lombard, IL
09/20/05: "Stepped outside to smoke a cigar, only to discover a package
from you guys on the porch. Enjoyed a Monte #2 instead of
something else. Once again, first-rate service and fast delivery!
Thanks!, Mike"
Mike - Friendswood, TX
09/15/05: "Thank you. I’m very impressed. I know why I stayed on your
mailing list for 2 years. I knew when I needed you you’d do
a fantastic job for me. Couldn’t be happier and thanks again
for everything. Sincerely, Steve"
Steve W. - Austin, TX
09/09/05: "Guys, just wanted you to know that the latest order arrived.
Thank you for all the effort on your end. To show my appreciation
for the personal customer service you have shown I will be
ordering again this week! Thanks again. "
Pete B. - Torrance, CA
09/06/05: "Thanks Mike. You treat your customers in a way that it's
hard not to come back. You guys have a very interesting range
of Cubans, and also the non Cuban cigars, where there's
some terrific cigars. You'll be shipping to me in Australia
again soon. Thanks again,."
Tim S. - Australia
08/27/05: "Just a short note to say I received the cigars today
in good order. Thanks for the prompt shipping. I'll be ordering
more soon."
Mike A.. - Pipersville, PA
08/15/05: "I recieved the cigars promptly and well sealed. Thank You,
it was a >pleasure doing business and I'm sure it won't be
the last time."
Andrew S.
08/04/05: "I'm blown away....!!!! The package arrived today - VERY impressive.
Morten was right - you guys rule."
Henrik - Denmark
07/25/05: "I just wanted to drop you a note to say thank you for the
exceptional service you render ! The fact you run specials
on cigar boxes and have an excellent delivery method
make you a clear cut above the rest . You guys are gentelmen
and provide first class service! I will remain a loyal customer.
my many regards, Bob "
Bob O.- Hillsborough, NJ
06/27/05: "Hey guys. I got my shipment in yesterday and I'm very happy.
Everything arrived in good shape. I will definetly use you
guys again. Thanks!"
Joe R. - Bloomingdale, NJ
06/04/05: "Got my order and am very pleased. You put me on to a real
good Cuban. Mucho gracias!"
Bill G.- Ogden, UT
06/03/05: "I'm so happy I have found a legit source of Cubans, you have
no idea"
Dom. C - Hawaii
05/19/05: "Pleasure doing business with you. Thanks Mike. Your Customer
Service is to be commended. I have yet to deal with a Company
that has prices as good as yours, and service that is second
to none. You have all of my business (I hope your not dreading
that), and I will make sure all of my Cigar Smoking
Friends know about AbsoluteCigars.com. Your Standards in Customer
Service should be the Rule, and not the Exception. Thanks
again, and Kindest Regards."
Wilford S. - Tampa, FL
05/14/05:
"Hello, just wanted to give credit where credit is due.
I had been a little skeptical about purchasing Cuban cigars
on the net, but after my first order with your company,
those worries all went away. After making several purchases
with your company this is what I've found: Your service
is unparalleled, cigars are perfect and boxes are the cleanest
I've seen. Shipping is fast and I'm in love with the weekly
specials. There is no reason for me shop anywhere else.
Please keep up the good work. Thanks Again.
Paul B.
05/10/05: "HI MIKE. I AM SO PLEASED!! I GOT MY FIRST SHIPMENT TODAY.
I AM SMOKING ONE OF THE MONTECRISTO #2'S RIGHT NOW. THANK
YOU SO MUCH FOR THESE GREAT CIGARS. WITH YOUR HELP AND A LITTLE
TIME WE WILL BE FILLING UP MY NEW HUMIDOR. I PLAN ON COLLECTING
EVERY TORPEDO AND BELICOSO CUBA HAS TO OFFER. I GREATLY LOOK
FORWARD TO GETTING MY 2ND ORDER. WHEN I GET THE 50 ROMEOS,
I WILL USE ONE BOX TO HAND OUT TO FRIENDS SO THAT I CAN SPREAD
THE WORD OF YOUR FANTASTIC WEBSITE AND SERVICE. THANKS AGAIN,"
Alan T.
05/02/05: "This is my first time buying from your establishment am I
am pleased that you are responsive to your customers; customer
service is extremely important and is not seen frequently
enough these days."
Chris G.
4/21/05: "Aloha Guys, Great job - as professional as any business could possibly be. I believe I'm at the Rolls Royce dealership. As soon as I receive my cigars I hope to share them with some pit bosses at the MGM Properties here in Las Vegas, and at the opening of Steve Wynn's new hotel, "The Wynn". We have cigar makers on the strip, but none can compare to the makers of the cigars you supply. I question the "Cuban cigars" being offered at some of the leading watering holes both on and off The strip. I currently work in "fine dining" which gives me the opportunity to dine out and write reviews regarding the industries leading chefs and their cuisine. Really a tough job - getting comps at the leading hotels! By the way, I was getting Cuban expresso coffee from a vendor who's no longer supplying customers. Can you recommend a company of your quality?"
- Ross S. - Las Vegas
04/16/05: "Just a quick note to say thank you. This order was very quick
and smooth and pleasure to do business with you. I especially
enjoyed your packing of the cigars....helps to keep
those little guys fresh."
Guy B. - Westminster, CO
04/07/05: "Hi there. I just wanted to let you know that I received my
order of Arturo Fuente Chateau Fuente Maduros on Tuesday
past. The packaging was great and everything was in perfect
condition. It's impossible to get hand made cigars in this part of the world so you guys are a real god-send.
I'll defiantly be ordering from you again in the future."
C.K. - Yellowknife, North West Territories, Canada
03/23/05: "I just wanted to drop a compliment to the people over at
Absolutecigars.com. I ordered some Trinidad Robusto Extras on Wednesday the 16th and received them exactly 5 days from
the day they shipped them out. The cigars look outstanding
and were packed very well. I can't wait to smoke one and age
the rest in the humidor. I will definitely be ordering
from you guys again. Thanks a million"
A.J. - Florida
03/21/05: "Hey Folks - I just wanted to thank you guys - everything
arrived here safe and sound and frankly, better than I expected!
I'm really impressed with your service and will definitely
be passing your info along. Thanks again."
K. Kottman - Maryland
03/10/05: "Thank you for your prompt response, not many websites are
quite so good once you have authorised an order. You will
be seeing more of my credit card! Thanks!"
Guy O. - London, UK
03/03/05: "I received the order. It's great and just what I expected.
Your service is first rate and I have already referred a few
people to your site. I also plan to continue purchasing from
you. Thank you"
S. Mansour - Canada
03/03/05: "Well, Mike, I'm thoroughly impressed. Package arrived today,
and I can't wait to smoke one tonight!"
Tom F. - Friendswood, TX
02/26/05: "About 2 months ago I was browsing your website which I found
superb. I've placed 2 orders since then, received them in
days and in great condition. I personally would recommend
anybody to order because the service you get is A+. Two thumbs
up in my book."
Giuseppe R. - Canada
02/22/05: "Michael, the cigars came in this morning and I am
one happy man! I had one with my business partner and you
are sure to have repeat customers in us."
Matt B. - New York, NY
02/22/05: "Last week I ordered a box of Montecristo petite tubos.
I recieved them today in perfect condition. I want to thank
you for calling me up and following through on the questions
I e-mailed you about. You were very polite,informative and
professional. This is a big deal to me and you just got yourself
a lifetime customer!!! I am also telling all my cigar smoking
friends about ABSOLUTE CIGARS and the great service I've recieved.
Thank you very very much."
Gary - Tinley Park, IL
02/11/05: "I have just received my Don Tomas Robustos and they
are in perfect shape. Thanks for the great service and for
providing a superior product. I will be using Absolutecigars.com
for all my cigar needs in the future. Thanks."
K. H. - Winnipeg, MB, Canada
02/10/05: "I received the shipment today. They are EXCELLENT!!! Thank
you so much for the top notch service and perfect cigars!!
I will recommend you to all my friends!! Thanks again and
I will be doing much more business with you in the future!
"
Alex C. - Waukegan, IL
02/07/05: "Received today, another perfect order!! Thanks!!"
Mason R. - Flagstaff, AZ
02/03/05: "Mike, Just got 'em! Unfortunately the ladies won't let me
light up in the office, but on the way home...Thanks for good
service!"
Terrence K. - Chicago, IL
01/15/05: "Received the robustos today. They arrived even faster than
expected. You people really delivered again! Thanks."
David W. - Plantation, FL
01/04/05: "The cigars arrived today. Thanks for all you have
done for me. I do appreciate the effort you have put forth
to make me a happy customer. I will make sure I tell all my
friends about Absolutecigars.com and I will be placing another
order soon. I plan to share the Onyx cigars with some friends
tonight. "
Dave C..- Edmonton, AB
11/24/04: "I have just received my order. I want to thank you very much,
everything is in perfect condition. Thank you again!"
Antoine S. - Paris, France
10/14/04: "The order was delivered today and I thank you very much indeed
for the service, the cigars look really wonderful and
I am sure I am going to enjoy them. The only problem I have
with them is which one I smoke first as they all look so good.
Once again many thanks indeed and I hope to re order again
when my supplies dwindle. All the very best. James"
James D. - London, UK
08/31/04: "Thanks for the quick feedback. That kind of outstanding
customer service makes for a very loyal client base (within
in which you can count me, of course)."
Michael M. - St Louis, MO
08/26/04: "Just wanted to say i did receive my order and everything
looks great. I would like to say great job with your order
processing and delivery. It is great to know I will receive
cigars 1 day after I order them. Look forward to ordering
more cigars from your store!"
Kim W. - Glen Ellyn, NY
08/26/04: "Received my cigar shipment yesterday, and I just wanted to
say 'Thanks' for such incredibly fast shipping. I took advantage
of the special on the Hoyo de Monterrey Palmas Extras and
ordered a box on Tuesday. Incredibly, I received a note Wednesday
morning letting me know that my Federal Express package was
in transit. At first I wasn't even sure what FedEx package
was being discussed, as it seemed impossible that it could
be my cigars! My wife called me just after lunch time to say
that I received a package, and she was pretty sure it was
cigars. I could not believe it! Sure enough, the cigars had
arrived, and they were in perfect condition. Thank you so
much for such an easy online ordering process and for incredibly
fast shipping."
Mark T. - Keller, TX
05/26/04:
"Just received my order - Outstanding! The cigars were in
perfect condition, still moist, without as much as a nick
on them! That is all I can say: Outstanding product, Outstanding
delivery, Outstanding value. I will surely be ordering from
AbsoluteCigars again in the immediate future. Thanks again!"
Gene W.
05/21/04: "Thanks for your help. The service you provide is the best
I've found on the net packaging and cigar quality is always
perfect"
Raffaello M. - Italy
04/28/04: "I just received my cigar today and it was by far the finest
cigar I have ever had the pleasure of smoking. I was incredibly
pleased with your product and I was surprised at the level
of attention my order was given. All my questions were politely
and quickly answered and a shipping problem was quickly solved
by your staff. I am very pleased with Absolutecigars.com and
will definitely consider your site when I need to restock
my humidor".
Greg G.
How
about below...two "Customers for life" in 1 week!!
02/20/04: "Just recieved my order and WOW WOW WOW. Thank you, so much.
Arrived on time and in perfect condition. Great. A customer
for life.".
Gary B.
02/17/04: "Thanks kindly for shipping those Fuente Untold Storys
... And for the two freebies. You have a customer for life.
:) Yes, keep me posted on anything in the Hemingway line.
You have been most attentive and kind. Thank you for that.
In this day and age when customer service rarely means anything,
you have kept it alive".
Dan L. - Costa Mesa, CA
02/17/04: "The Cohiba
Pyramide print poster is stunning! I will definately order
one!".
Linda
12/27/03: "Just wanted to drop you guys a quick line to let you know
my cigars arrived yesterday in fine shape, and to add a special
thanks for sending them out Wednesday instead of Friday...didn't
get the gentleman's name who I spoke with on the phone, but
he told me he personally drop them at the FedEx facility as
I had missed the days ppick-up, and I 'm sending him a special
thanks! Until next time, have a joyous and prosperous New
Year! ".
Van E.
10/24/03: "Just received my first order and they look (and smell) great!
Thank you for the prompt service, now it's time to get these
into the humidor :)".
Matt W.
10/07/03: "Order arrived in excellent condition - thanks! This was my
first order with you (recommended by some folks on the Cigar
Weekly Forums), but won't be my last."
Doug M.- Canandaigua, NY
09/16/03: "Honest, Fair and Forward"
Frederick B. - Williamstown, NJ
08/22/03: "Talk about quick & excellent service, you folks are awesome!
You have my business for a long time to come! Thanks again
& I look forward to the next order."
Jeff F. - Liverpool, Nova Scotia
07/13/03: "Sorry It took me so long to respond with feedback on the
order I recently placed. But it's very hard for me to sit
in front of my computer and type while smoking an excellent
cigar,Oh and by the way I received my cigars the very next
day in perfect condition and I couldn't Have asked for anything
better. I want to say thank you for your prompt service and
customet care, And if you don't mind I look forward to ordering
many more in the near future. Once again Thank you very much
and keep up the good work."
John S. - Glendale, AZ
06/26/03: "Thanks Mike, I ordered some more of the GUANTANNAMERA'S yesterday,
man that's a nice smoke and very fresh, thanks again and I'll
be sending more business to you ! Also let me know when you
get more Padron Anniversary 1964's in."
Ken A. - Redlands, CA
06/03/03: "Thank you Mike. I look forward to doing business with you,
and recommending you again in the future."
Jonathan M. - Chicago, IL
05/30/03: "Gentlemen, You have made my day, I sincerely appreciate your
recent reply and have forwarded this info to the happy recipients
of some fine Cohiba merchandise. You can foresee more future
business coming your way very soon. Good day to all."
Steve C. - Westbury, NY
04/03/03: "I received my order yesterday, wow very fast and excellent
service at good prices. I will order more in the future. What
a great site to search for real cigars. Thank you very much!!!
"
J. B. - VA
04/03/03: "You guys are the BEST! You offer the widest range of products
at competitive prices. I only have one complaint, why don't
you guys accept Paypal? Regardless, you guys are still unbeatable
and I will get ALL my cigar products from you guys from now
on. Keep it up and thanks!"
Victor. D.
03/14/03: "This is my third time ordering from Absolutecigars.com and
once again everything arrived in perfect condition, I can't
wait to have one tonight. Also, I like to tell you that the
girl I spoke with last night in reference to my order was
great. Very professional and courteous. Hat's off to all of
you!! I will continue to be a very satisfied customer! "
Bill D. - Archibald, PA
02/27/03: "The parcel with my order arrives very well today. Thank you
for the free T-shirt present you included with my order, very
generous. I´ll make more orders the next time."
Chris S. - Salzburg, Austria
01/29/03: "Best cigar selling site I could've wished for, nice people,
prompt, conveinent, and excellent products "
E.L. - Covina, CA
01/16/03: "Yesterday at 11:00 am PST I ordered a box of the Partagas
Serie D No. 4. I received that box today at 9:15 am PST. Your
ability to ship and deliver the products you offer is outstanding
and I will continue to do business with your firm. Thanks
you very much."
David J. - San Mateo, CA
01/06/03: "The site is very nice, and your customer service people have
been very helpful."
C.P - Medford, OR
11/21/02: "Hello, Wanted you to know that I received my cigars on Tuesday
and that they arrived in excellent condition. Thanks for the
great service. I can't wait to order from you again. Thanks"
Wayne Y. - Philadelphia, PA
11/12/02:
"Dear Sirs, I received my package today (humidor). Gorgeous.
I anticipate I will be a customer for years to come and will
advise my friends of this fine compoany. Thanks again!!! "
David P. - Kalamazoo, MI
11/01/02:
"Just want to say THANKS! You corrected an address error
I had made on ordering and got my cigars to me ON TIME with
no hitches. They even beat an order I placed domestically
with another company a day earlier. I know where I will be
getting my cigars from now."
Steve B. - Tampa, FL
10/29/02:
"Hello, I just wanted to let you know that my order just arrived.
The vitolas are in perfiect condition. I look forward to trying
one, but will let them "rest" for a couple of weeks before
I take the plunge. As a result of your excellent service,
I will be a repeat customer. Thank you."
Dennis K. - Chatsworth, SC
10/08/02: "Best site I've found so far."
T.S. - Burnsville, MN
10/07/02:
"I received my order yesterday, and I want to thank you for
the great, speedy service. (I especially appreciate the nice
touch of packing my singles in a nice Cuban Romeo y Julieta
box.) Based on my first experience with your company I am
sure that I will be ordering again. Thanks!"
Gary S. - Catonsville, MD
10/03/02:
"Hi and thank you very much, what service, I'll be back...I've
ordered from other Canadian stores and had to wait a week
or more (no good), you guys are great,fast and their very
fresh......I highly recommend you..."
Jan B. - Sandy, UT
10/02/02: "I like the personalized service I have been getting! Thank
you!"
Kim F. - Waldorf, MD
09/23/02: "Absolute
Goldmine for cigar smokers!"
Lawrence G. - Brooklyn, NY
09/20/02:
"The cigars arrived today, THANKS! Can't wait to fire one
up on the links!"
Steve S. - Oceanside, NY
07/19/02:
"Guys, got the Cubans yesterday in perfect condition. I am
very excited! Many thanks."
Brad C. Raleigh, NC
07/19/02:
"Excellent service, Thanks."
Gary F. - Northville, MI
07/17/02:
"Thanks for the shipment, I received the Csonka Cigar Valet
and I love it!"
Paul B. - New York, NY
06/13/02:
"This is for a father's day present and I really appreciate
you responding to my order so quickly and staying on top of
it. I will definitely remember the service when ordering on
line in the future and visit your site. Thank you! "
Jeannie S.- Phoenix, AZ
05/14/02:
"Dear Sirs, I received my order today. Thank you very much
for the extras! Outstanding! I'm currently enjoying a Cuban
I ordered and it tastes great! You're a company that stands
by its word and that is rare these days! Once again I thank
you and look forward to doing more business with you in the
future!"
J.P.B.- Mentor, OH
05/14/02:
"Thank you for the quick shipment of cigars. I appreciate
your service and will order again. Best Regards."
JC - Honolulu, HI
04/24/02:
"I received my order yesterday, and it arrive in perfect condition.
Thank you for such a smooth transaction and such fast delivery.
I look forward to future orders. Thank you!"
Mark T. - Irving, TX
04/18/02:
"Got the cigars and they look great. Thanks for the great
service"
Gary R. - Louisville, KY
03/23/02:
"The cigars that I purchased from you last week are fantastic
and you will be my only source from now on. The MonteCristo
No 4s that I purchased are the best cigar that I have ever
smoked. I did a lot of research of who to buy form before
I made my purchase. Based on what I have read on the internet,
your service and the fine cigars that I received from you,
I will recommend you to any one who asks. Keep up the great
work! "
V.H. - Rochester, MN
03/20/02:
"Service is great! my husband loves your cigars!"
Y.R. - North Babylon, NY
03/13/02:
"I just wanted to drop a line to say thanks. I received my
sampler today you have a great service. Also thanks for the
free bonus RyJ."
Bill D. - Archibald, PA
03/07/02:
"Very fast delivery (to Finland)...wonderful! Thank you VERY,
VERY much!"
Reima R. - Helsinki, Finland
03/06/02:
"I have looked everywhere for The Sopranos - Cigar Aficionado
cover poster for my game room. I offered a guy in Atlanta
$100.00 for his, at his cigar shop, and he turned me down.
Keep up the good work of having these hard to get items. I'll
keep coming back!"
Joey D. - Mobile, AL
03/06/02:
"Almost too good to be true! Keep 'em comin!"
Dennis B. - Indianapolis, IN
02/25/02:
"Incredible selection of fine cigars!"
Anthony D. - Old Bridge, NJ
02/18/02:
"Shipment was in excellent shape. Great site!"
Carl A. - Greenville, IN
02/14/02:
"Got the Monte's yesterday and was VERY happy with the product!!!
Low and behold I get home today and the Romeos are here!!!
Just took my wife for prime rib for Valentine's Day and washed
it down with a Romeo!! WOW!!!! Thanks for the service and
will DEFINITELY be doing business with you in the future!!
"
Edward D.- Lockport, IL
01/24/02:
"Cigars arrived today, as you promised. A smooth & quick transaction.
Expect to hear from me again. Thanks."
Lee R. - Summit, NJ
01/17/02:
"Got the Cigar Aficionado jacket.I couldn't be more pleased.
You have a real quality product."
Steve - New York, NY
01/16/02:
"Thanks for the cigars and the factory code info. I had one
last night and it was tasty. The wrappers are real leathery
(supple) so they had a great feel to them and burned quite
well. Were these cigars aging in your humidor or were they
sitting down in Cuba? Funny how close I am to Cuba yet I have
to order from Canada to get my hands on Cubans. I ordered
a box of Monte #1(Dominican) last week from JR's and those
are real tasty too but different than the Cubans I got from
you. Looking forward to my next order of Cubans from you.
I wanted to ensure the order would get thorugh first before
investing a great deal of money. I have already told several
people about your site and recommended they order as everything
worked out well."
James F. - Miami Lakes, FL
01/09/02:
"I have just received my first order from you via FedEx. WOW...what
a service! Everything you promised; exactly as you promised
it. Thank you very much. I look forward to a long relationship
with Absolutecigars.com"
Michael W. - Beaconsfield, UK
11/22/01:
"Got the shipment, thanks, cigars are great, your service
is awesome. Donna is great, and I'll be ordering again from
you."
Alan S. - Destin, FL
11/12/01:
"Well worth a bookmark!"
Kathy F.. - Monroe Township, NJ
11/08/01: "Just a note to let you know that the box got here yesterday
morning. A beautiful sight and aroma! Your service is superb."
Joseph C. - Port St. Lucie, FL
10/31/01: "Outstanding. How could you improve on perfection? This
site is great!"
Kevin P.- Verona, PA
10/30/01:
"The cigars arrived in perfect condition. The draw is excellent
and the flavors and aroma are outstanding. A really fine,
medium to strong, short smoke. Thanks for turning me on to
them"
Neil A. - Linden, VA
09/30/01:
"I bought a humidor from you - works great! Thanks."
George S. - Ottawa, ON, Canada
09/05/01:
"I've heard of many scams on the internet. When things sound
too good to be true, they usually are. However, with a little
research I have come to realize that you ACTUALLY ARE for
real. "
Ed R. - Queensbury, NY
08/23/01:
"Just wanted to tell you how much I am enjoying my latest
shipment. I was golfing over the weekend, and smoked a few
of the Cohibas from the sampler. They were fantastic,
and they go really great with Jack Daniels Lynchburg lemonade.
Also got a lot a compliments on the Cohiba Panama hat,
and a lot of request to buy it from me. Thanks again. "
Phil C. - Roselle, IL
08/01/01:
"I received my cigars and greatly appreciate the way you guys
helped me with all my questions. I will definatly be ordering
from you again. I'm really glad there is a place out there
that can provide this product. Thank you."
Ron E. - Turlock, CA
07/17/01:
"Terrific. I'm a frequent visitor. Don't mess with perfection!!!"
Keith S. - Elkhart, IN
07/13/01:
"Received the H. Upmann No. 2 Torpedo - WOW! What an
awesome looking and smelling cigar! I'm saving it for a monumental
celebration I am expecting in the next few months. Thanks
for getting on the Internet. I'm glad I found you guys! "
Dan D. - Etters, PA
07/12/01:
"THE BEST...Keep up the good work"
Peter L.- Sollentuna, Sweden
06/28/01: "Love it. Great Customer Service"
Terry W. - St. Joseph, MO
06/21/01:
"Absolutely perfect!"
Francois P. - Wommelgem, Belgium
06/21/01:
"Excellent range of stylish apparel and men's accessories"
Sam H. - Brisbane, Australia
06/19/01: "Let me just say that yours is, far and away, the
most impressive outfit I've come across"
Jeremy L. - Spring Valley, CA
06/14/01:
"Excellent. You guys are awesome. Great help!"
Charles G. - Atlanta, GA
05/08/01:
"Thank you for prompt and honest responses. I will be
sure to recommend your site to all my 'cigar' friends."
Lav. L. - Battersea, London, UK
04/18/01:
"Donna, I am a motivational speaker and one of the topics
I teach is customer service. I will use your excellent service
to me as an example in my class next week in Jacksonville,
FL. Your great service is much appreciated. I also plan to
share my experience with your company with friends of mine.
Great job and thanks. "
Thomas A., Raleigh, NC
04/18/01: "Our party was FANTASTIC! I will try to send you some
photos! Chucho Valdes played piano, including a "Happy Birthday"
for my father as he cut into a huge cake shaped like a cigar
box with an icing Montecristo logo on the lid. Everyone -
and I mean EVERYONE - said that the Juan Lopez #2 cigars were
very tasty and the perfect sized cigar. We had 12 left over
for my father to put into his humidor, so that worked out
very well! Thank you and your staff for selecting such great
cigars and getting them to the party perfectly humidified
and immediately smokeable! Thank you also for the Cigar Aficionado
shirt! THANK YOU!!!!!!!!!!!!! "
Ronald W., Sausalito, CA
04/08/01:
"The best"
Jean-Marie R. - Canada
04/02/01:
"I just wanted to drop you a line saying how much I enjoyed
your site, Being a cigar lover I drooled all over my keyboard
looking at the selection of Cuban cigars you have!"
Kyle W.
03/30/01:
"The best site I've found. Very impressed!"
Jeff M., Lynn, IL
03/09/01:
"Top Shelf, Professional, Reasonable Price. Keep on doing
what you're doing. Outstanding!"
Sean M., West Islip, NY
02/05/01: "Congratulations, I ordered on 02/28/01 and received
my order on 03/05/01. Five days from Canada to Brazil is great!!"
João D., São Paulo, Brazil
02/28/01:
"Quick response and excellent service. Thank you!"
Efthimios K., Paris, France
02/28/01:
"Got the Cohiba shirts yesterday. They are exactly what
I had hoped for. Thanks!"
Erik T., Haarlem, The Netherlands
02/23/01: "Superb!"
Patrick W., Hudiksvall, Sweden
02/22/01:
"Amazing selection of greatly unique cigar stuff"
Nickolas B., Orlando, FL
02/20/01:
"By the way, I love your website and plan on doing a
lot of business with you! Thanks."
Rob C., Chandler, AZ
02/06/01: "Everybody likes a super deal, especially online,
keep 'em coming!"
Steve S., Vancouver, WA
01/30/01:
"The best web-site I have been on. Great descriptions
of cigars..."
Adam H., Aurora, ON, Canada
01/02/01:
"Now this is class!"
Richard W., Montgomery Village, MD
01/25/01: "Your site is the best I've seen!!!"
Ronald M., Fountain Valley, CA
01/23/01:
"Each piece of the Cohiba clothing line is really
top notch, high grade, with style. You guys really did yourself
justice! Thanks also for the Free cap and the A~Fuente coffee,
have not tried the coffee yet. I will have to try your cigars.
I hope I'll have as good a luck with getting my favorite cubans
when that day comes! Thanks again!"
Jim C., Pensacola, FL
01/02/01:
"Very impressed. You have what I want in a cigar company"
George H., Cape Coral, FL
12/29/00: "Thanks! You just secured yourself a customer for
a very long time."
Patrick I., Philadelphia, PA
12/29/00: "I just wanted to say thanks for the great package.
It arrived very quickly, was professionally packed and was
a great bargain. I will definitely shop with AbsoluteCigars.com
again."
Patrick K.., El Segundo, CA
12/20/00:
"I received my cigars today. Thank you! Keep up the good
work! I will be ordering more soon, and be recommending your
fine website to my friends! "
Bob M., Weaver, AL
12/19/00:
"You guys are great!! Thank You !!"
Michael A., North Clarendon, VT
12/19/00:
"Great site, huge selection, good prices!"
Daniel J., Mesquite, Texas
12/12/00: "Thank you very much for making the cigar selections
that you did for me. I received them yesterday. I had the
Fonseca on the drive home in the evening. I'm pretty new to
the world of Cubans. But if the Fonseca is any indication
of what I have to look forward to, I don't think I'll be able
to contain myself. Ounce for ounce, that has to be the best
cigar I've ever smoked. I burned my fingers trying to get
all of it. Let's put it this way, by the time I threw it out
it was bigger around than it was long. Thanks again. Kind
regards."
Tim B., Spring, TX
12/10/00:
"Very nice, keep up the good work!"
Hugo S., Oporto, Portugal
11/24/00:
"My favorite cigars are Cohiba, Montecristo &
Romeo y Julieta, you offer very good info on these cigar
products."
Phillip K., Brisbane, Australia
11/17/00:
"Thanks. You guys are great and I know I will be talking
to you again very soon!"
Joseph F., Pleasantville, NY
11/16/00:
"I'm new to cigars and feel your site will really help
me!"
Patrick Y., Bowie, MD
11/16/00:
"A favorite web site!"
Walter D., Richmond, VA
9/28/00:
"Great site. I'm going to tell all my friends about you!"
Mark C., Hermosa Beach, CA
9/21/00:
"Cigars arrived in perfect condition. I will order more
soon. Thanks again!"
Alex L., Newport Beach, CA
9/20/00:
"Congratulations for an excellent web site!"
Modesto J., Rio de Janeiro, Brazil
9/14/00:
"I love it. I will now buy all of my cigars from your
web site. Keep doing what you're doing."
Corey D., Doraville, GA
9/6/00:
"Just a quick note to let you know I recieved the cigars
today in excellent shape. They are safe in my humidor. thanks
again for your quick service I look forward to doing biz with
you in the future."
Thomas G., Littleton, CO
8/30/00:
"A great cigar website.. Best on the web"
Kevin P., Lowell, AZ
8/30/00: "Efficiency, quality, security... thumbs up!"
Jeff K., Oxford, OH
6/8/00: "I think it is a terrific site, with a wide range
of services and products."
Phil O., Indianapolis, IN
6/6/00: "An awesome web site. Keep up the good work &
I look forward to doing business with you!
Chauncelor H., Vista, CA
5/31/00: "I wish I had heard about it before. It's
amazing to find all the cigar related stuff I've been
looking for"
Jarod J., Winnipeg, MB
5/31/00: "Very nice site, well organized, great selection"
Tom Farmer - Plano, TX
5/29/00: "Exceptional"
Matthew K. - Philadelphia, PA
5/23/00: "Opinion: great!!!!!!! Suggestions: Just one...Hire
me please!!!!!!"
Roy J.,- Houston, TX
5/20/00: "Perfect"
Istvan L., Gyongyos, Hungary
8/18/00: "Very impressive - great response time!"
- James B., Wilton , CT
8/17/00: "AWESOME! This level of response is a victory
for your customers and your business"
- Greg H., Australia
5/13/00: "Great Site!"
- Bruce A., Norton, MA
5/11/00: "The site is not far from perfection"
- Daniele O., Reggio Emilia, Italy
5/11/00: "Well thought out and organized"
- Raymond G. - Canada
Absolutecigars.com would like to thank our customers and
Gold Club members for your patronage and for these great comments.
We will continue to work hard to provide a great service and
to make shopping with us an even more efficient and pleasurable
experience.
As always, if you have any questions or comments PLEASE don't
hesitate to contact us:
Toll Free: 877 883-CIGAR (2442)
E-mail: info@Absolutecigars.com
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